We understand that sometimes you may encounter problems when trying to generate a wallet address for depositing digital assets. If you are unable to generate the wallet address you need, the best course of action is to contact Indodax support by click here. Please don't try repeatedly or take any other actions that are not instructed. We recommend you try the following steps:
Restart your device.
Clear the cache of the application/browser you are using.
Ensure your internet connection is stable.
If you are still experiencing issues, we recommend contacting our support service. Our team will help check your problem.