If you have any questions, critics, or suggestions. Please feel free to contact us via phone, email, and social media :
- Call Center :
- Customer Support number : (021) 5065 8888
- Priority Customer Support number : (021) 5036 8888 - Support e-mail: support@indodax.com
- Business Development: bizdev@indodax.com
- Security Bug Report : vdp@indodax.com
- Information Media: indodax.info
Company's Address
- JAKARTA Millennium Centennial Center lantai 2 Jl. Jend. Sudirman No.Kav 25, RT.4/RW.2, Kuningan, Karet Kuningan, Setia Budi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12920 Open - Closed: Monday - Friday: 09:00 WIB - 18:00 WIB (https://goo.gl/maps/W2hdfj289UntdGaZ8).
- BALI Jalan Sunset Road No 48 a-b, Seminyak, Badung Open - Closed: Monday - Saturday : 09:00 WITA - 18:00 WITA (https://goo.gl/maps/ioHHZZBuFq7AHkoS7).
- BALI Tamora Square, Jalan Subak Sari 13, Desa Canggu, Kec. Kuta Utara, Kab. Badung, Bali. Open - Closed: Monday - Saturday : 09.00-18.00 WITA (https://goo.gl/maps/pwdnmEJVGwnH1wCw7).
Services available for members:
- Modify data in INDODAX account, such as: e-mail and phone number.
- Verify INDODAX account.
- Modify daily limit withdrawal for both fiat and digital assets in INDODAX account.
- Free consultation about digital assets and the Blockchain technology.
Additional requirements:
- In order to use our services, you must be willing to show your ORIGINAL ID cards, such as KTP or Passport.
- You should bring your ID Cards, such as KTP, KITAS, or passport
- Before you buy-sell Bitcoin from your INDODAX Account, you need to mention the purposes of your transactions, your source of funds, e-mail and phone numbers.