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What services can be assisted at the Indodax office?

  1. INDODAX
  2. General
  3. Questions About the Indodax Office

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The services available at the Indodax office are as follows:

  • Replacement of INDODAX account data, such as email and phone number.

  • INDODAX account verification.

  • Increase in daily withdrawal limits for rupiah and digital assets in INDODAX accounts.

  • Consultation regarding Bitcoin and Blockchain Technology.

To obtain the above services, members must be willing to show their original physical identity card, such as an E-KTP or passport. Members are required to provide the purpose of the transaction, source of funds, email address, and telephone number.

 

If you have any questions, complaints, or issues regarding your account and transactions, you can also contact Indodax Customer Service through the available official channels.

Indodax Call Center:

  • Official Indodax CS number: (021) 5065 8888

  • Official Indodax Priority CS number: (021) 5036 8888

As additional information, Indodax CS operates 24 hours a day to fully serve loyal Indodax members via email, live chat, call center, and social media.

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