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What should I do if I renew my identity?

  1. INDODAX
  2. Verification
  3. How to Verify Your Account

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If you make updates to your E-KTP, such as updating your name, NIK, etc. Then please do the data update process on your Indodax account by contacting our support service. You can contact our support service as stated in the following article link. Click here.

    Articles in this section

  • Tax Identification Number (NPWP) in Account Verification (KYC)
  • What should I do if I forget my account and can’t verify with a new account?
  • Can I get a photo of myself during account verification?
  • Is my account still safe when I haven't verified it?
  • I'm having trouble with account verification with notifications "Please use a different number from the main mobile number. Can use the mobile number of relatives, friends, family, relations or relatives"
  • What if I don't have a physical ID card (KTP) when verifying my account?
  • Why is my face not detected when verifying my account?
  • Can Foreigner Verification use a Permit Number instead of NIORA?
  • I have problems verifying my account with the statement “NPWP only consists of letters and numbers”
  • Can foreigners verify an account without the use of KITAS/KITAP?

Related articles

  • How to Contact Indodax?
  • I want to change my account's name. What should I do?
  • Other than my local ID or passport, what kind of ID can I use to verify my account?
  • What should I do if my email / phone number / identity number is already registered?
  • How to Verify my Indodax Account?

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