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What should I do if I renew my identity?

  1. INDODAX
  2. Akun
  3. Registration and Verification

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If you make updates to your E-KTP, such as updating your name, NIK, etc. Then please do the data update process on your Indodax account by contacting our support service. You can contact our support service as stated in the following article link. Click here.

    Articles in this section

  • Why is my face not detected when verifying my account?
  • Non-individual Account Register Form Terms and Conditions
  • Can Foreigner Verification use a Permit Number instead of NIORA?
  • I have problems verifying my account with the statement “NPWP only consists of letters and numbers”
  • What is NIORA in the Account Verification Process?
  • Can foreigners verify an account without the use of KITAS/KITAP?
  • Will I be notified when my account verification is rejected or accepted?
  • I am a new user who wants to create an account at Indodax but does not have an NPWP, what should I fill in the NPWP column?
  • Why was my data change application rejected with the reason “Please re-submit by attaching a photo of E-KTP identity only in the photo identity column”?
  • My data change request was rejected because I didn't answer the phone call from Indodax Team, can I be contacted again without making a request?

Related articles

  • How to contact Indodax?
  • Other than my local ID or passport, what kind of ID can I use to verify my account?
  • How to verify my Indodax Account?
  • I want to change my account's name. What should I do?
  • What should I do if my email / phone number / identity number is already registered?

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