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Will the rebranding process of an asset affect changes to the deposit wallet address?

  1. INDODAX
  2. Digital Asset Deposit
  3. How to Deposit Digital Assets

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We would like to inform you that if a digital asset undergoes rebranding (name change or network migration), the previous asset deposit wallet address will automatically become unusable because the wallet address has undergone a complete change. This change is a technical consequence of the underlying network upgrade of the asset. Rebranding often involves moving to a new blockchain or significant protocol updates, rendering the old wallet infrastructure incompatible. Sending assets to an inactive wallet address after rebranding may result in the permanent loss of your assets.

To ensure the security of your assets and the smoothness of deposit transactions after asset rebranding, members are advised to generate a new wallet address before using it for digital asset deposit transactions.

The process of generating a new wallet address will ensure that the Indodax system provides an address that is compatible and bound to the rebranded asset network protocol.

Important Precautionary Measures:

  • Delete or ignore any old wallet addresses that you may have stored in your address book or other withdrawal platforms.

  • Ensure that the name of the asset you are depositing matches the new rebranded name.

  • Log in to the Indodax deposit dashboard and click the generate button to obtain the latest valid wallet address.

We encourage members to follow these guidelines carefully. Compliance with the procedure for regenerating wallet addresses after rebranding is a crucial step in protecting your digital assets from the risk of permanent loss.

    Articles in this section

  • Will the rebranding process of an asset affect changes to the deposit wallet address?
  • Can Data Changes Alter My Wallet Address?
  • Are there any differences in how to deposit digital assets on newly listed coins?
  • Why does the notification “Error Creating Generating New Address. Please Try Again” appear when depositing digital assets?
  • Is it possible to change the network for digital asset deposits on Indodax?
  • Is the network used to deposit coins on Indodax the same?
  • How to find out the confirmation amount of Digital Asset Deposit on Blockchain
  • Can digital asset deposits only be made during business hours?
  • How to find out the 'Memo' of a digital asset on an Indodax account
  • What do you need to consider when you want to make a Digital Asset Deposit?

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