We would like to inform you that if a digital asset undergoes rebranding (name change or network migration), the previous asset deposit wallet address will automatically become unusable because the wallet address has undergone a complete change. This change is a technical consequence of the underlying network upgrade of the asset. Rebranding often involves moving to a new blockchain or significant protocol updates, rendering the old wallet infrastructure incompatible. Sending assets to an inactive wallet address after rebranding may result in the permanent loss of your assets.
To ensure the security of your assets and the smoothness of deposit transactions after asset rebranding, members are advised to generate a new wallet address before using it for digital asset deposit transactions.
The process of generating a new wallet address will ensure that the Indodax system provides an address that is compatible and bound to the rebranded asset network protocol.
Important Precautionary Measures:
Delete or ignore any old wallet addresses that you may have stored in your address book or other withdrawal platforms.
Ensure that the name of the asset you are depositing matches the new rebranded name.
Log in to the Indodax deposit dashboard and click the generate button to obtain the latest valid wallet address.
We encourage members to follow these guidelines carefully. Compliance with the procedure for regenerating wallet addresses after rebranding is a crucial step in protecting your digital assets from the risk of permanent loss.