No. Please note that you cannot log in to your Indodax account using only your username. Indodax requires the use of an email address as the primary login identifier for security reasons and to comply with strict regulatory standards.
In the Indodax system, your email address serves as your primary login ID, which distinguishes and identifies your account. The security layer associated with your email serves as a vital communication channel for receiving important notifications, password reset links, and, most importantly, OTPs (One-Time Passwords) for verifying fund withdrawals. If you forget your password, Indodax will only send a password reset link to your registered email address. This ensures that only the legitimate owner of the email account can regain access.
Indodax prioritizes the security of your funds over the convenience of a simple login. Separating the login ID from internal functions (username) is part of our strategy to ensure your assets are well-protected. We urge members to always secure your email with a strong password and enable Google Authenticator as an additional layer of protection.