We would like to inform you that if you are unable to log in to the Indodax website and receive a notification stating “Sorry, you have been blocked,” we recommend that you follow these steps:

• Restart your device.

• Clear the cache of the browser you are using.

• Log in to your Indodax account using a different browser.

• Log in to your Indodax account using a different device.

• Ensure that your internet connection is stable.

For more information on how to clear the cache on the Indodax website, please follow the steps outlined in the following article: click here