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Is my account still safe when I haven't verified it?

  1. INDODAX
  2. Verification
  3. How to Verify Your Account

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If the member has not verified the account at Indodax, then the member's account at Indodax will remain safe. For account security, it is the responsibility of the member as the account owner. It is hoped that members can maintain the confidentiality of login information data and activate the security features on their account. Please note that, members who have not verified will not be able to make any transactions. The account verification process is an important step to improve access and convenience in transactions. This verification also aims to comply with applicable regulations and policies. Members are advised to immediately complete the verification process in order to enjoy all available features. Indodax is committed to maintaining security and providing a safe and comfortable transaction experience for all members.

    Articles in this section

  • What is the Function of Filling in the ‘Country of Residence’ Data During Account Verification?
  • Why does the account verification process display the notification "Our system cannot read your ID. Please take another photo"?
  • Will the Username Affect the Account Verification Process if the Username and the Full Name on the Identity Document are Different?
  • Tax Identification Number (NPWP) in Account Verification (KYC)
  • What should I do if I forget my account and can’t verify with a new account?
  • Can I get a photo of myself during account verification?
  • Is my account still safe when I haven't verified it?
  • I'm having trouble with account verification with notifications "Please use a different number from the main mobile number. Can use the mobile number of relatives, friends, family, relations or relatives"
  • What if I don't have a physical ID card (KTP) when verifying my account?
  • Why is my face not detected when verifying my account?

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