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I'm having trouble with account verification with notifications "Please use a different number from the main mobile number. Can use the mobile number of relatives, friends, family, relations or relatives"

  1. INDODAX
  2. Verification
  3. How to Verify Your Account

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We would like to inform you that if you have problems during the account verification process with the statement that “Please use a different number from the main mobile number. Can use the mobile number of relatives, friends, family, relations or relatives”, we recommend that you specify a relative's phone number that is different from your main phone number because the registered main phone number cannot be the same as the relative's phone number.

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  • What is the Function of Filling in the ‘Country of Residence’ Data During Account Verification?
  • Why does the account verification process display the notification "Our system cannot read your ID. Please take another photo"?
  • Will the Username Affect the Account Verification Process if the Username and the Full Name on the Identity Document are Different?
  • Tax Identification Number (NPWP) in Account Verification (KYC)
  • What should I do if I forget my account and can’t verify with a new account?
  • Can I get a photo of myself during account verification?
  • Is my account still safe when I haven't verified it?
  • I'm having trouble with account verification with notifications "Please use a different number from the main mobile number. Can use the mobile number of relatives, friends, family, relations or relatives"
  • What if I don't have a physical ID card (KTP) when verifying my account?
  • Why is my face not detected when verifying my account?

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