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Indodax Academy Blog Indodax INDODAX.COM

Other than my local ID or passport, what kind of ID can I use to verify my account?

  1. INDODAX
  2. Akun
  3. Registration and Verification

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In order to provide security for each account at INDODAX, account verification is only allowed using an identity card in the form of an ID card, Kartu Tanda Penduduk (e-KTP) for Indonesian citizens, and passports for foreigners. Other ID Cards such as Driving Licenses, Student Card, etc. are not allowed in the verification process.

In addition to verifying the account, identity cards in the Kartu Tanda Penduduk/KTP, and passports, you must also attach the ID Card to modify account data such as phone numbers, emails, and data validation for other purposes in the future.

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  • Why is my face not detected when verifying my account?
  • Non-individual Account Register Form Terms and Conditions
  • Can Foreigner Verification use a Permit Number instead of NIORA?
  • I have problems verifying my account with the statement “NPWP only consists of letters and numbers”
  • What is NIORA in the Account Verification Process?
  • Can foreigners verify an account without the use of KITAS/KITAP?
  • Will I be notified when my account verification is rejected or accepted?
  • I am a new user who wants to create an account at Indodax but does not have an NPWP, what should I fill in the NPWP column?
  • Why was my data change application rejected with the reason “Please re-submit by attaching a photo of E-KTP identity only in the photo identity column”?
  • My data change request was rejected because I didn't answer the phone call from Indodax Team, can I be contacted again without making a request?

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  • I submitted my photo and a photo of my ID card for verification, but both of them were rejected. Why did this happen?
  • How to contact Indodax?
  • Terms and Conditions
  • How to Delete My INDODAX Account?

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