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What should I do if I make a Digital Asset Deposit to my Indodax account using a network that is not supported by Indodax?

  1. INDODAX
  2. Digital Aset
  3. Deposit

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If you mistakenly deposit digital assets using a network that is not supported on Indodax, please contact our support service at support@indodax.com by completing the following data:

  • Name :
  • Username :
  • Email :
  • Sender wallet address :
  • Recipient's wallet address:
  • Transaction TX (in form of text) :
  • Amount :
  • Network used :
  • Screenshot of transaction proof from sender's wallet/exchange (not from explorer) :

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