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What do I need to prepare for account verification?

  1. INDODAX
  2. Akun
  3. Registration and Verification

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What you need to prepare before the account verification process is E-KTP for Indonesian Citizens (WNI) and Passport for Foreign Citizens (WNA). Also, please ensure that the front and rear camera of your device are in good condition, as well as ensure that you are in a place with sufficient lighting.

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  • Why is my face not detected when verifying my account?
  • Non-individual Account Register Form Terms and Conditions
  • Can Foreigner Verification use a Permit Number instead of NIORA?
  • I have problems verifying my account with the statement “NPWP only consists of letters and numbers”
  • What is NIORA in the Account Verification Process?
  • Can foreigners verify an account without the use of KITAS/KITAP?
  • Will I be notified when my account verification is rejected or accepted?
  • I am a new user who wants to create an account at Indodax but does not have an NPWP, what should I fill in the NPWP column?
  • Why was my data change application rejected with the reason “Please re-submit by attaching a photo of E-KTP identity only in the photo identity column”?
  • My data change request was rejected because I didn't answer the phone call from Indodax Team, can I be contacted again without making a request?

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