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What do I need to prepare for account verification?

  1. INDODAX
  2. Verification
  3. How to Verify Your Account

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What you need to prepare before the account verification process is E-KTP for Indonesian Citizens (WNI) and Passport for Foreign Citizens (WNA). Also, please ensure that the front and rear camera of your device are in good condition, as well as ensure that you are in a place with sufficient lighting.

    Articles in this section

  • What is the Function of Filling in the ‘Country of Residence’ Data During Account Verification?
  • Why does the account verification process display the notification "Our system cannot read your ID. Please take another photo"?
  • Will the Username Affect the Account Verification Process if the Username and the Full Name on the Identity Document are Different?
  • Tax Identification Number (NPWP) in Account Verification (KYC)
  • What should I do if I forget my account and can’t verify with a new account?
  • Can I get a photo of myself during account verification?
  • Is my account still safe when I haven't verified it?
  • I'm having trouble with account verification with notifications "Please use a different number from the main mobile number. Can use the mobile number of relatives, friends, family, relations or relatives"
  • What if I don't have a physical ID card (KTP) when verifying my account?
  • Why is my face not detected when verifying my account?

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  • Other than my local ID or passport, what kind of ID can I use to verify my account?
  • I want to change my account's name. What should I do?
  • Can I use my driver's license to verify my account?

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