Please be advised that if you receive the notification “Sorry, your bank account information is incorrect. Please try again” when making a rupiah deposit into your Indodax account, we recommend that you contact our support team via email at support@indodax.com, by phone at (021) 5065-8888, or through the Live Chat feature on the Indodax app or website for further assistance.
Why does the message “Sorry, your bank account information is incorrect. Please try again” appear when I try to make a deposit in rupiah and transfer funds from my DANA e-wallet to my BRI Indodax virtual account?
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