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Can I Create or Add My Own Virtual Account Number on Indodax?

  1. INDODAX
  2. Deposit Rupiah
  3. The payment via VA hasn't come through yet

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No. Please be informed that you cannot add, create, or change the Virtual Account number yourself on your Indodax account. The Virtual Account number is created and provided automatically by the Indodax system, which is integrated with our banking partners. Each account has a unique reference number that serves to ensure that the funds you send go to the correct account. The VA system is designed to automatically recognize the identity of the account owner. If numbers could be created manually, the risk of data collision between members would be very high.

With the system-assigned number, any incoming funds will be directly read by the Indodax system without the need for manual confirmation or uploading proof of transfer. Always copy the VA number that appears on the Indodax app/website when you make a deposit request. Always check the on-screen instructions before transferring. Ensure that you transfer from a bank account with the exact same name as your Indodax account to avoid verification issues.

You do not need to bother adding or setting up a Virtual Account number yourself. You simply need to make a deposit request on the Indodax app, and the system will prepare a secure and ready-to-use VA number. By using the number provided by the system, your funds will enter your digital wallet instantly and securely.

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