Yes, your assets remain safe on Indodax. In the operation of a crypto asset exchange, system maintenance is a crucial step to ensure that the infrastructure remains secure, fast, and keeps up with the latest technological updates. Maintenance periods are often carried out to strengthen security layers. During this process, assets that have been deposited remain protected by Indodax's encrypted storage system.

Blockchain never stops; global blockchain networks (such as Bitcoin or Ethereum) operate 24/7 without interruption. Even though Indodax's internal system is being updated, the blockchain will continue to record your transactions permanently and securely at the intended address. After maintenance is complete, the Indodax system will scan the blockchain. All assets deposited during the maintenance period will be detected and automatically added to your account balance.