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Will the Digital Asset Deposit enter the Wallet if the Asset is under maintenance?

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We inform you that if you make a Digital Asset Deposit during the maintenance period, then please wait until the maintenance period is over. If after the maintenance period is complete, the coin/token has not entered your 'Wallet'. Please contact our support service at Email: support@indodax.com by including the following data so that further checking can be done.

  • Name :
  • Username :
  • Email :
  • Sender's wallet address :
  • Recipient's wallet address :
  • Transaction TX (please type) :
  • Amount :
  • Screenshot of transaction proof from sender's wallet/exchange (not from explorer) :

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