Submit a request Sign in
 
Logo Logo
Categories
Submit a request
Sign in
Indodax Academy Blog Indodax INDODAX.COM

Can I immediately withdraw Indonesian Rupiah (IDR) from my Indodax account after successfully changing my phone number?

  1. INDODAX
  2. Data Changes
  3. Change of Phone Number

browse

No. Please note that after successfully changing the phone number registered to your Indodax account, you cannot immediately make a withdrawal transaction (Rupiah or Crypto). In order to protect your funds and assets from account takeover attempts, our security system requires you to complete the Unlock Activity process first. Unlock Activity is a security protocol designed to ensure that users who have recently changed their phone number are the legitimate account owners and to provide a waiting period (usually several days) to protect the account from unauthorized access by third parties.

After you have successfully completed the Unlock Activity procedure according to the instructions provided by our system, you will be able to withdraw Rupiah and Crypto funds for the first time after changing your phone number. We urge all users to always follow Indodax's security instructions to create a safe trading environment.

For information on how to perform unlock activity, please follow the steps listed in the following article: click here.

    Articles in this section

  • Can I immediately withdraw Indonesian Rupiah (IDR) from my Indodax account after successfully changing my phone number?
  • Can all country codes be used for the main phone number change?
  • I am stuck in the process of changing my phone number with the notification "This number has been registered as emergency contact"?
  • How do I make a phone number change utilizing the “Lost phone number” feature?
  • My account is locked but I can't get an Unlock PIN because my phone number is no longer active, what should I do?
  • Can I use my emergency contact as the main number in my Indodax account?
  • Why is there a "The number can't be used" notification when changing the Indodax account phone number?
  • How do I change the phone number of a relative registered to an Indodax account to be replaced with the main phone number in the Indodax account?

Promoted articles

  • BCA Virtual Account Payment Guideline
  • Frequently Asked Questions (FAQ) of Alarm Price Feature

Was this article helpful?


Have more questions ? Submit a Request
×
Logo
English (United States) Bahasa Indonesia 简体中文
Indodax.com © 2022