If your withdrawal is pending during the maintenance period for the relevant asset wallet, you don’t need to worry about the security of your assets.

Here is the information you need to know about the withdrawal status:

• Our system automatically locks transactions that have entered the network queue to protect your assets. Therefore, withdrawals that are pending due to maintenance cannot be canceled.

• We recommend that you wait until the maintenance process is complete. You do not need to resubmit the withdrawal, as your original transaction is securely stored in the system and will not be lost.

• As soon as the wallet returns to normal operation, our system will automatically resume processing your transaction. You will receive a notification regarding the final withdrawal status, whether it is successful or canceled (with the balance returned to your account).

We greatly appreciate your patience and understanding during this maintenance process as we work to create a safer transaction ecosystem.