We would like to inform you that if you find your asset withdrawal stuck in ‘Pending’ or ‘Processing’ status longer than usual, and after checking, this is due to Network Maintenance activity on the blockchain network you are using, then the withdrawal request cannot be canceled. We recommend that you wait until the network maintenance period is complete. There is no need to worry. Our system is designed to continuously monitor network status. Once the network maintenance is complete, your asset withdrawal will be processed automatically by our system.
Can Asset Withdrawals That Are Still Pending But the Network Is Undergoing Maintenance Be Cancelled?
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