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Why can't I continue the withdrawal process with the description “your challenge is not found or expired”?

  1. INDODAX
  2. Withdraw Rupiah
  3. Withdraw Rupiah

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We would like to inform you that if there is a notification with the description “your challenge is not found or expired” in your withdrawal process, please follow these steps:

  • Restart your device.
  • Clear the cache of the App you are using.
  • Make sure your internet network is stable.
  • Please try to do the withdrawal process again.
  • Make sure the OTP code (Email/SMS/WhatsApp) you entered is correct.
  • You can try to make a withdrawal through the website first.

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