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How to contact Indodax?

  1. INDODAX
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If you have any questions, critics, or suggestions. Please feel free to contact us via phone, email, and social media :

    • Call Center :
      - Customer Support number : (021) 5065 8888
      - Priority Customer Support number :  (021) 5036 8888
    • Support E-mail: support@indodax.com
    • Security Bug Report: bug@indodax.com
    • Business Development: bizdev@indodax.com
    • Information Media: indodax.info

Company's Address

    • JAKARTA Millennium Centennial Center lantai 2 Jl. Jend. Sudirman No.Kav 25, RT.4/RW.2, Kuningan, Karet Kuningan, Setia Budi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12920 Open - Closed: Monday - Friday: 09:00 WIB - 18:00 WIB
    • BALI Jalan Sunset Road No 48 a-b, Seminyak, Badung Open - Closed: Monday - Saturday : 09:00 WITA - 17:00 WITA
    • BALI Tamora Square, Jalan Subak Sari 13, Desa Canggu, Kec. Kuta Utara, Kab. Badung, Bali. Open - Closed: Monday - Friday: 09.00-18.00 WITA

Services available for members:

    1. Modify data in INDODAX account, such as: e-mail and phone numbers
    2. Verify INDODAX account
    3. Modify daily limit withdrawal for both fiat and digital assets in INDODAX account
    4. Free consultation about digital assets and the Blockchain technology

Additional requirements:

    1. In order to use our services, you must be willing to show your ORIGINAL ID cards, such as KTP or Passport.
    2. You should bring your ID Cards, such as KTP, KITAS, or passport
    3. Before you buy-sell Bitcoin from your INDODAX Account, you need to mention the purposes of your transactions, your source of funds, e-mail and phone numbers.

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  • How to contact Indodax?

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