If you have any questions, critics, or suggestions. Please feel free to contact us via phone, email, and social media :
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- Phone: 021-50959800
- General Support: support@indodax.com
- Security Bug Report: bug@indodax.com
- Business Development: bizdev@indodax.com
- Information Media: indodax.info
Company's Address
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- JAKARTA Millennium Centennial Center lantai 2 Jl. Jend. Sudirman No.Kav 25, RT.4/RW.2, Kuningan, Karet Kuningan, Setia Budi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12920 Open - Closed: Monday - Friday: 09:00 WIB - 18:00 WIB
- BALI Jalan Sunset Road No 48 a-b, Seminyak, Badung Open - Closed: Monday - Saturday : 09:00 WITA - 17:00 WITA
Services available for members:
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- Deposit to or withdraw Rupiah from INDODAX account
- Modify data in INDODAX account, such as: e-mail and phone numbers
- Verify INDODAX account
- Modify daily limit withdrawal for both fiat and digital assets in INDODAX account
- Free consultation about digital assets and the Blockchain technology
Additional requirements:
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- In order to use our services, you must be willing to show your ORIGINAL ID cards, such as KTP or Passport.
- You should bring your ID Card, such as KTP, KITAS, or passport
- Before you buy-sell Bitcoin, deposit to or withdraw Rupiah from your INDODAX Account, you need to mention the purposes of your transactions, your source of funds, e-mail and phone numbers.
- For Rupiah withdrawals from your INDODAX account, you must be able to tell us your verification pin so we can proceed and process your transaction. Your verification pin will be sent via text message to the number you registered when you first created your account.