We inform you that if the Withdrawal Digital Asset that you sent has not received in the recipient's wallet and after self-check on the blockchain the status of the Withdrawal Digital Asset is "Failed", we direct you to contact our support service at email: support@indodax.com by attaching the following data to be checked further.
- Name :
- Username :
- Email :
- Recipient Wallet Address :
- TX ID (please type):
- Amount :