If you receive a phone call from someone on behalf of Indodax, it is very important to confirm before providing personal information or taking any action. First, make a note of the phone number used to contact you and pay attention to the details of the conversation. Indodax will generally not ask for sensitive information such as passwords or verification codes over the phone. To ensure the authenticity of the call, immediately contact Indodax customer service through the official channels listed on the following link.