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How can I avoid being scammed?

  1. INDODAX
  2. Akun
  3. Security

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Please always be careful of fraud on behalf of Indodax in any form.

Please confirm to the Indodax customer support if you receive WhatsApp, telephone or email containing offers of prize events, investment funds or threats to block your Indodax account. If you get messages from the media that we have mentioned above, please confirm first through the official Indodax customer support complaint service listed on the link: https://indodax.info/

Please always maintain the confidentiality of your Indodax account by not disclosing any confidential data to others, including your email, username, telephone number and other Indodax account data.

Please do not click on links or links that will pose a fatal risk to the security of your Indodax account. Please conduct a login session to your Indodax account only through the official Indodax application and website (https://indodax.com/login) and please do not continue the login session if not through the official Indodax application or website above.

Please add the double security feature (2FA) and biometrics to your Indodax account if you access your Indodax account through the application.

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  • Why can't I submit data changes through the Website with a failed “File is empty” notification?
  • Why do we need to use Google Authenticator?
  • Why can't I do the Unlock Activity process due to Face Detection Service Failure?
  • What must be considered when changing the password on the Indodax account?

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