Submit a request Sign in
 
Logo Logo
Categories
Submit a request
Sign in
Indodax Academy Blog Indodax INDODAX.COM

What should I do if I do not receive OTP SMS when withdrawing rupiah due to signal interference?

  1. INDODAX
  2. Rupiah
  3. Withdraw

browse

When you experience problems not receiving your OTP (One-Time Password) due to network connection issues with your card provider, you can activate Google Authenticator as an alternative. Google Authenticator is an application that generates a verification code that can be used to log into your account without the need for a phone signal. By using Google Authenticator, you can ensure that you can still access your account and make withdrawal transactions in your Indodax account safely and smoothly. Activating Google Authenticator also adds an additional layer of security to protect your account from unauthorized access. For steps to activate Google Authenticator, please follow this link.

    Articles in this section

  • What should I do when failing to make a rupiah withdrawal with the notification “too many code requests”
  • Why is there a frozen balance in my Indodax account but no coin order history in Indodax account?
  • Why was my rupiah withdrawal rejected even though the account name and account name of the recipient of the funds are the same?
  • Why when making a rupiah withdrawal am I charged Rp 11,000 when the information stated that the withdrawal fee is Rp 10,000?
  • How many bank accounts can I store in my Indodax account in the rupiah withdrawal menu?
  • Is it possible to withdraw rupiah to an account not in the member's own name?
  • Can I send IDR balance to other Indodax members?
  • Why can't I make a withdrawal with a failed notification “Your Indodax App PIN is invalid”?
  • Why does the notification appear 'Invalid Indodax application PIN. Please do the verification process again and make sure all the required information is correct' when making a rupiah withdrawal transaction?
  • I am unable to withdraw Rupiah because the registered phone number is no longer active. What should I do?

Related articles

  • How to activate Google Authenticator to improve my account's security?
  • What are the details of rupiah withdrawal on Indodax?
  • How to contact Indodax?
  • How to Withdraw Digital Asset to Another Wallet?
  • How do I cancel a withdrawal that I have made but has not yet reached the destination account?

Promoted articles

  • BCA Virtual Account Payment Guideline
  • Frequently Asked Questions (FAQ) of Alarm Price Feature

Was this article helpful?


Have more questions ? Submit a Request
×
Logo
English (US) Bahasa Indonesia 简体中文
Indodax.com © 2022