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How do I cancel a withdrawal that I have made but has not yet reached the destination account?

  1. INDODAX
  2. Rupiah
  3. Withdraw

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Rupiah withdrawal transactions that have been made at Indodax can only be canceled from the Indodax side for certain reasons, which are listed in the following link. Indodax is responsible for ensuring the security and validity of each transaction, so the cancellation is done to protect users from transactions that are not made by members. It is expected that members always double-check the withdrawal information before continuing the transaction to avoid errors. If all the information entered when withdrawing rupiah is correct, you don't need to worry because the rupiah funds will successfully enter the destination account within a maximum of 1 working day, so please be pleased to wait for the process.

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  • What should I do when failing to make a rupiah withdrawal with the notification “too many code requests”
  • Why is there a frozen balance in my Indodax account but no coin order history in Indodax account?
  • Why was my rupiah withdrawal rejected even though the account name and account name of the recipient of the funds are the same?
  • Why when making a rupiah withdrawal am I charged Rp 11,000 when the information stated that the withdrawal fee is Rp 10,000?
  • How many bank accounts can I store in my Indodax account in the rupiah withdrawal menu?
  • Is it possible to withdraw rupiah to an account not in the member's own name?
  • Can I send IDR balance to other Indodax members?
  • Why can't I make a withdrawal with a failed notification “Your Indodax App PIN is invalid”?
  • Why does the notification appear 'Invalid Indodax application PIN. Please do the verification process again and make sure all the required information is correct' when making a rupiah withdrawal transaction?
  • I am unable to withdraw Rupiah because the registered phone number is no longer active. What should I do?

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