When your USDT purchase transaction status is “Failed,” please note the following steps and conditions:
Repurchase Opportunity
Our system gives members the opportunity to repeat the purchase process. You can try to make the purchase again up to a maximum of three times. This step is provided to overcome failures that may be caused by internet connection disruptions or temporary network instability.
Refund Mechanism
If you have attempted the purchase three times and the transaction status remains failed, the system will automatically terminate the process for transaction security. You do not need to worry about the funds that have been deducted. If the maximum limit of three failed attempts has been exceeded, your funds will be fully refunded to your account wallet balance automatically. We recommend that you check your wallet balance history regularly if you encounter this situation.