We understand that delisting may cause inconvenience to loyal Indodax users. We would like to apologize for this situation and provide a transparent explanation of the policy and reasons behind the delisting decision.
Delisting is an official process in which a crypto asset (coin or token) is permanently removed from the Indodax trading platform. This decision is the result of an in-depth evaluation that we conduct periodically to ensure a safe and high-quality trading environment for all members.
The main factors behind the decision to delist an asset are based on various crucial considerations, including:
Failure to Meet Exchange Requirements: This is the most common cause. Digital assets may no longer meet the various requirements set by Indodax, such as low liquidity (trading volume), network security issues, or serious technical obstacles.
Request from Developers: Delisting may also occur at the direct request of the asset's development team, for example, due to a decision to discontinue the project or upgrade to a completely new network.
Regulatory Compliance: We ensure that all assets on Indodax remain compliant with the applicable crypto asset regulations in Indonesia.
The delisting measure was taken to maintain the quality and security of the services we provide. Our priority is to protect users from assets that are potentially fraudulent, unstable, or lack adequate development support.
If you have coins that will be or have been delisted, we strongly recommend that you immediately withdraw those assets to your personal wallet or another trading platform that still supports transactions with those coins. Please note the withdrawal deadline that we have announced on the official Indodax blog regarding these assets.
We appreciate your understanding and remain committed to providing a trusted digital asset trading platform that meets the highest security standards.