Q : What is the Quick Buy USDT feature?
A : The Quick Buy USDT feature allows users to purchase USDT directly using IDR without the need for manual trading. This enables users to access the USDT stablecoin quickly and easily, without going through a complicated exchange process.
Q : What is the minimum and maximum amount for buying USDT?
A : With the Quick Buy USDT feature, you can make purchases starting from IDR 50.000 to IDR 10.000.000.
Q : What is USDT and why do I need it?
A : USDT (Tether) is a stablecoin pegged 1:1 to the USD, meaning its value remains relatively stable. USDT is commonly used for transactions and trading because its price is more stable compared to other, more volatile cryptocurrencies.
Q : What payment methods are available?
A : Currently, payments for the Quick Buy feature can be made through Permata Virtual Account.
Q : What are the fees when buying USDT?
A : Following are the fees charged when purchasing Quick Buy USDT:
Trading Fee: 0.2222% (including tax, service, and CFX fees)
Payment gateway fees: depend on the payment method used
Q : Do I need to complete identity verification (KYC)?
A : Yes, you must complete identity verification (KYC) before you can buy USDT or perform other transactions on Indodax.
Q : How long does the purchase process take?
A : The purchase process typically takes a few minutes to several hours, depending on the processing time of the virtual account deposit.
Q : What should I do if my transaction fails or is pending?
A : If the transaction is not successful, it may be due to problems with the payment process or system issues during asset purchase. To resolve this, you can check the transaction status frequently or contact Customer Support for further assistance.
Q : Where does the USDT go after the purchase?
A : Once payment and asset purchase are successful, the USDT will be sent to your USDT wallet on INDODAX.
Q : Where can I see my purchase history?
A : Purchase history can be viewed under the Quick Buy History, Transaction History, or Ledger page in INDODAX.
Q : Can I get a refund after buying USDT?
A : USDT purchases are non-refundable once the asset has been successfully received by the user. If you wish to sell USDT or convert it back to IDR, you can read our Trading Guide in Indodax to sell the coin and withdraw the Rupiah.
Q : I’ve made the payment, but my USDT hasn’t arrived. What should I do?
A : If the status on your transaction displays In Process, you only need to wait until the purchase is executed and check the transaction status regularly. If the issue persists, please contact our Customer Support for further assistance.
Q : What are the benefits of using this feature compared to buying manually on the market?
A : The Quick Buy USDT feature is faster and easier than buying manually in the market. This feature is ideal for beginners who are not familiar with how to trade or when you need a quick transaction. With this feature you can simply use IDR to buy USDT directly without having to monitor prices in the market or set up manual orders.