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Why does an “In the Process of Opening an Account” notification appear on my Indodax app?

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If an “In the Process of Opening an Account” notification appears on your Indodax app, it indicates that your account is under review for the unlock activity process that you have done. Currently, our team is verifying the suitability of your face during the face detection test process. This process takes time to ensure the security and suitability of the facial data on your account. Please bear with us as the review may take up to 1x24 hours. If any additional information is required, we will contact you. Please ensure you check your email or other notifications during this period.

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