Indodax will contact members via telephone call if members submit data changes via email support@indodax.com then you will be contacted via telephone call and WhatsApp video call to verify data and face. Then if there is information related to promos currently available at Indodax, Indodax will contact members directly to convey this.

It is important for members to always make sure that the phone number that contacts them is the official Indodax call center number, which is (021) 5065 8888. This is done to ensure that the communication received by members comes from a legitimate and trusted source. Indodax is committed to maintaining the security and privacy of member data, so all official communications are made through designated channels. If you receive a call from a different or suspicious number, it is recommended not to provide personal information and immediately confirm with the Indodax support team. By always being vigilant and ensuring that you only interact with authorized numbers, you can maintain the security of your account and stay up to date with the latest information from Indodax.