At Indodax, the refund process for rupiah deposits in different names cannot be made to another account. Refunds can only be sent back to the bank account in the name of the initial fund depositor. This policy aims to maintain the security and integrity of transactions and prevent potential abuse. Therefore, it is important to ensure that the deposit is made from the bank account that matches the name registered in your Indodax account. If there is an error in the deposit process, please contact our related team for further process.