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I make a Rupiah withdrawal, the status is success but I still not receive it in my bank account. what happen?

  1. INDODAX
  2. Rupiah
  3. Withdraw

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If the status is success, it means that you withdrawal process has been processed and confirmed by our team. We have transferred the fund to your bank account, but the mutation process on the bank side is still on pending so the balance will still not show up on your bank account. Please wait 1 day workdays until the bank successfully transferred the fund to your bank account.

Please notice that our team cannot accelerate the process, because the one who will be in charge of moving the funds is the bank. If it’s urgent you can contact the bank to ask for your fund status.

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  • What should I do when failing to make a rupiah withdrawal with the notification “too many code requests”
  • Why is there a frozen balance in my Indodax account but no coin order history in Indodax account?
  • Why was my rupiah withdrawal rejected even though the account name and account name of the recipient of the funds are the same?
  • Why when making a rupiah withdrawal am I charged Rp 11,000 when the information stated that the withdrawal fee is Rp 10,000?
  • How many bank accounts can I store in my Indodax account in the rupiah withdrawal menu?
  • Is it possible to withdraw rupiah to an account not in the member's own name?
  • Can I send IDR balance to other Indodax members?
  • Why can't I make a withdrawal with a failed notification “Your Indodax App PIN is invalid”?
  • Why does the notification appear 'Invalid Indodax application PIN. Please do the verification process again and make sure all the required information is correct' when making a rupiah withdrawal transaction?
  • I am unable to withdraw Rupiah because the registered phone number is no longer active. What should I do?

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  • What is the Meaning of my Withdrawal Status?
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