When making a rupiah deposit with the transfer method to Indodax's BCA account, you must upload the correct proof of transfer. If you upload the wrong proof of transfer, then your rupiah deposit process can be delayed. Therefore, it is very important to ensure that the proof of transfer uploaded matches the transaction made.

If there is an error in the upload, you must immediately contact our Indodax support service via email or livechat. Our support team will help cancel the wrong transfer confirmation first. After canceling, you can confirm the transfer again with the correct proof of payment. With this step, the deposit process will run smoothly and the funds can immediately enter your account. Always make sure to double check the proof of transfer before uploading it for a smooth transaction.