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About Digital Asset
(24)
What is Bitcoin?
Who runs Bitcoin? What is the company behind Bitcoin?
What is a Bitcoin Wallet?
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Indodax.com
(10)
What is Indodax.com?
Terms and Conditions
Where can I find recent news about Indodax.com?
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Account
(15)
How to create an account in Indodax?
Can I create/have several accounts with the same information in Indodax.com?
I can't access my account since I lost my password. What do I do?
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Security
(4)
I want to change my password. What should I do?
How to activate Google Authenticator to improve my account's security?
It keeps saying I am entering the wrong Google Authenticator pin when I try to login but I'm sure I have entered the correct one. Why is that?
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Account Verification
(10)
Why do I have to verify my account in Indodax?
Other than my local ID or passport, what kind of ID can I use to verify my account?
I have been trying to send my picture and a scan of my passport but I keep on failing. Why is this happening?
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Aset Digital-IDR Trading
(12)
how to buy bitcoins with rupiah?
How to sell bitcoins to rupiah?
Why is my transaction becomes a pending order when I am using the limit method?
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Rupiah/Digital Asset Deposit
(13)
How to deposit Rupiah?
What is the fastest way to deposit Rupiah?
Why can't I transfer to your BCA or Mandiri bank account?
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Rupiah/Digital Asset Withdrawal
(14)
How to move my funds from Indodax to my bank account?
How to send my bitcoins balance to my personal wallet?
What is the minimum and the maximum amount of rupiah that I can withdraw in a day?
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Transaction History
(5)
I want to see my buy and sell trade history, can I?
On the 'Ledger' menu, it's written that my Rupiah/BTC balance is 'frozen'. What does it mean?
Can Indodax accept bitcoins from other wallet or exchanges?
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Other Questions
(12)
Does Indodax.com have any mobile app?
Does Indodax.com have referral or affiliate program?
How can I profit from bitcoin trading?
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Partners & Businesses
(5)
Which Exchanges company that have officially partnered with Indodax?
Does Indodax.com have any cooperation with another bitcoin company?
How to be an official exchange partner of Indodax?
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Aplikasi Mobile Indodax.com
(9)
What is Dompet Bitcoin Indonesia?
What features does Dompet Bitcoin Indonesia have?
Is there a limit on how many transactions can be done in Dompet Bitcoin Indonesia?
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