Here is how to Reset Google Authenticator on your Indodax account.

  1. Login to Indodax.com.
  2. Enter your e-mail and password. Click ‘Login’.
  3. You will be redirected to a new page.
  4. Click ‘Lost your Google Authenticator?
  5. Enter your email and phone number.
  6. Enter the pin that you received through text message from Indodax.com. If after 5 minutes have passed by and you still have not received your SMS pin, click Send SMS Pin again.
  7. Enter your username and your phone number.
  8. Login again to Indodax.com and enter your e-mail and password.
  9. Click ‘Login’. You should be able to access your account by now.

*You may re-install your Google Authenticator in your smartphone or PC by clicking Google Authenticator on the security menu.

27 Thoughts to “I can't access my Google Authenticator. What do I do?

  1. asep nurcahya

    Maaf min google authenticator saya hilang, mau reset no hp ko salah +6228…. harusnya +628…. saya email ke admin ga ada balasan. Udah 2 minggu.

  2. Alvin Maulana

    mohon bantuannya, saya tidak bisa login ke akun vip.bitcoin saya karena GA nya tidak ada dan nomor hp yang dulu saya pakai tidak hafal berapa nomernya, bagaimana cara saya merubah data nomor tepon jika saya tidak bisa login . .

    terimakasih

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