If the status is success, it means that you withdrawal process has been processed and confirmed by our team. We have transferred the fund to your bank account, but the mutation process on the bank side is still on pending so the balance will still not show up on your bank account. Please wait 1 day workdays until the bank successfully transferred the fund to your bank account.

Please notice that our team cannot accelerate the process, because the one who will be in charge of moving the funds is the bank. If it’s urgent you can contact the bank to ask for your fund status.

383 Thoughts to “I make a Rupiah withdrawal, the status is success but I still not receive it in my bank account. what happen?

  1. abdy ramadhan

    saya baru saja melalukan kesalahan, saya kurang 1 angka saja memasukan no rekening untuk melakukan transaksi withdraw, karena tidak sengaja terhapus 1 angka saja, namun yang saya lihat di riwayat withdraw bahwa transaksi tersebut succes, apakah dana saya akan balik atau terkirim ke rekening lain?

    1. Lidya

      Halo Bapak/Ibu Ainalmardhiah,

      bisa saja, namun kami sarankan untuk mengubah nama Anda sesuai nama pada rekening Anda. Silakan mengirimkan foto KTP dan foto nama pada buku rekening lalu kirimkan ke [email protected]

      Semoga jawaban kami dapat membantu, terima kasih.

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