How to reset the password on your account:

  1. Login to
  2. Choose ‘Account’ from the menu and click ‘security’.
  3. On the right column enter your old and new password, and confirmed it with Google authenticator PIN or SMS verifiction PIN.
  4. For the security purpose, after you channge your password your account will be locked for 48 hours. You can’t do any withdrawal when your account is locked, but you can do trading as always. You can re-open your account by entering Google Authenticator PIN or SMS verification PIN in the ‘security’ menu.

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