How to reset the password on your account:

  1. Login to
  2. Choose ‘Account’ from the menu and click ‘security’.
  3. On the right column enter your old and new password, and confirmed it with Google authenticator PIN or SMS verifiction PIN.
  4. For the security purpose, after you channge your password your account will be locked for 48 hours. You can’t do any withdrawal when your account is locked, but you can do trading as always. You can re-open your account by entering Google Authenticator PIN or SMS verification PIN in the ‘security’ menu.

49 Thoughts to “I want to change my password. What should I do?

    1. Suasti

      Halo Bapak/Ibu M Reno Aprio,

      Anda bisa merubah nomor hp Anda dan nomor alternatif pada akun VIP Anda di “Menu” lalu “Profil & Setting”. Silakan rubah nomor hp utama dan nomor hp alternatif Anda.
      Tim kami akan menghubungi Anda untuk memastikan bahwa perubahan tersebut dilakukan oleh Anda.

      Semoga jawaban kami bisa membantu. Terima kasih.

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