If you have any questions, critics or suggestions. Please feel free to contact us via e-mail:

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Company’s Address

  • SUNSET ROAD, BALI
    Jalan Sunset Road No 48 a-b, Seminyak, Badung
    Open – Closed: Monday – Saturday : 09:00 WITA – 17:00 WITA
  • UBUD, BALI
    The Tjampuhan View Ruko Blok F Jalan Raya Sanggingan No.88X, Ubud.
    Open – Closed: Monday – Friday : 09:00 WITA – 18:00 WITA
  • JAKARTA
    Podomoro City, Ruko GSA, Blok C, no.9AL (Central Park)
    Jl. Letjen S. Parman kav. 28, RT 03 / RW 05 Kelurahan Tanjung Duren Kecamatan Grogol-Petamburan Jakarta Barat (11470)
    Open – Closed: Monday – Saturday : 09:00 WIB – 18:00 WIB
  • SEMARANG
    Jalan Jendral Sudirman 187-189 Ruko Siliwangi Plaza Blok A4 (Siliwangi-Karangayu).
    Open – Closed: Monday – Monday : 08:00 WIB – 17:00 WIB
  • SURABAYA
    Jalan Tidar nomor 67 B
    Open – Closed: Monday – Saturday : 09:00 WIB – 18:00 WIB

Services available for members:

  1. Deposit to or withdraw Rupiah from INDODAX account
  2. Modify data in INDODAX account, such as: e-mail and phone numbers
  3. Verify INDODAX account
  4. Modify daily limit withdrawal for both fiat and digital assets in INDODAX account
  5. Free consultation about digital assets and the Blockchain technology

Additional requirements:

  1. In order to use our services, you must be willing to show your ORIGINAL ID card, such as KTP, KITAS, or Passport.
  2. You should bring your ID Card, such as: KTP, KITAS or passport
  3. Before you buy-sell Bitcoin, deposits to or withdraw Rupiah from your INDODAX Account, you need to mention the purposes of your transactions, your source of funds, e-mail and phone numbers.
  4. For Rupiah withdrawals from your INDODAX account, you must be able to tell us your verification pin so we can proceed and process your transaction. Your verification pin will be sent via text message to the number you registered when you first created your account.