A deleted INDODAX account can be recovered within 30 days after deleting.
Following are the steps for recovering an INDODAX account that was previously deleted:
- Log in to your INDODAX account through the application using the email and password recorded in the account
- After successfully logging in, please select "Recover Account"
- We will send an account recovery confirmation email to the email registered to your INDODAX account
- Please click the link in the confirmation email to continue the account recovery process
- If the email confirmation has been successful, please return to the INDODAX application
- Then, continue the process by confirming via SMS PIN or Missed Call
- Click “Verify” to continue the account recovery process
- Your account is successfully recovered!