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Other than my local ID or passport, what kind of ID can I use to verify my account?

  1. INDODAX
  2. Akun
  3. Registration and Verification

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In order to provide security for each account at INDODAX, account verification is only allowed using an identity card in the form of an ID card, Kartu Tanda Penduduk (e-KTP) for Indonesian citizens, and passports for foreigners. Other ID Cards such as Driving Licenses, Student Card, etc. are not allowed in the verification process.

In addition to verifying the account, identity cards in the Kartu Tanda Penduduk/KTP, and passports, you must also attach the ID Card to modify account data such as phone numbers, emails, and data validation for other purposes in the future.

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  • How to Recover a Deleted INDODAX Account?
  • How to Delete My INDODAX Account?
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  • I didn't receive my activation e-mail from Indodax, what should i do?
  • I submitted my photo and a photo of my ID card for verification, but both of them were rejected. Why did this happen?
  • I have been trying to send my picture and a scan of my passport but I keep on failing. Why is this happening?
  • I want to change my phone number. What should I do?
  • I want to change my account's name. What should I do?

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  • How to verify my Indodax Account?
  • I submitted my photo and a photo of my ID card for verification, but both of them were rejected. Why did this happen?
  • How to contact Indodax?
  • How to Delete My INDODAX Account?
  • How to Withdraw Digital Asset Balance to Private Wallet?

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