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I can't access my Google Authenticator. What do I do?

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To reset your Google Authentication access on INDODAX, please contact our support through :

  • Call Center :
    - Customer Support number : (021) 5065 8888
    - Priority Customer Support number :  (021) 5036 8888
  • Support E-mail: support@indodax.com
  • Live Chat: can be accessed via INDODAX website and mobile app.

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  • I would like to update my registered email address. What should I do?
  • I had forgotten about my Indodax account. What should I do?
  • I can't access my Google Authenticator. What do I do?
  • I can't access my account since I lost my password. What do I do?
  • I can't log in to my account on Indodax.com. What should I do?
  • How to login from new browser or new IP address?

Related articles

  • It keeps saying I am entering the wrong Google Authenticator pin when I try to login but I'm sure I have entered the correct one. Why is that?
  • How to activate Google Authenticator to improve my account's security?
  • How to contact Indodax?
  • I can't log in to my account on Indodax.com. What should I do?
  • I can't access my account since I lost my password. What do I do?

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