If you cannot log in to Indodax.com, please do the following steps:
- Please make sure that your internet connection is stable.
- Also note that you must enter the correct e-mail and password, captcha code, and your Google Authenticator or SMS PIN. Failure to enter one of that information five times in a row will get your account banned for 3 hours for security reasons.
- After that, you can log in again to verify sure you're entering the information correctly this time.
- However, if you are still unable to access your Indodax account, then try the following suggestions :
- Restart your device.
- Clear your browser's cache.
- Log in to your account using a different browser.
- Login to your account on another device.
- If the problem persists, please contact our support team.