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Why do I have to verify my account in Indodax?

  1. INDODAX
  2. Akun
  3. Registration and Verification

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You are obliged to verify your account and to provide additional information if you want to trade, deposit and withdrawal Crypto Assets or Rupiah.

This verification process is needed in order to prevent fraud and to comply with the KYC and Anti Money Laundering regulation in Indonesia.

Your data can also be used to prove your identity when you wish to change your phone number or home address. We strongly recommend you to verify your account as soon as possible to protect your account.

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  • How to verify my Indodax Account?
  • I didn't receive my activation e-mail from Indodax, what should i do?
  • I submitted my photo and a photo of my ID card for verification, but both of them were rejected. Why did this happen?
  • I have been trying to send my picture and a scan of my passport but I keep on failing. Why is this happening?
  • I want to change my phone number. What should I do?
  • I want to change my account's name. What should I do?
  • Why do I have to verify my account in Indodax?
  • How long do I have to wait until my account is verified by Indodax?

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  • I submitted my photo and a photo of my ID card for verification, but both of them were rejected. Why did this happen?
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