You can deposit Rupiah from overseas bank, but please note that this process will take approximately 5-7 bank days, and even in some cases, it may take even longer. It depends on the bank that processes your money transfer from your bank account to ours. Indodax will only process your deposit transaction if your money has already arrived in our bank account. Please also note that the remittance transactions from overseas banks will incur unpredictable charges from the banks.

If you have already transfer the fund, please send this following data to our Customer Support via email support@indodax.com

1. Name:
2. Username:
3. Email:
4. Recipient's bank account number and Bank:
5. Sender's name:
6. Sender's bank account number and Bank:
7. Amount:
8. Date and time of transfer:
9. Photo of the transaction receipt: 

There’s also a chance where your transaction gets canceled by the bank that process your money transfer for some reason. In the event of a case like this, please contact the bank for the status of your funds. Indodax will not be able to help in this case since we haven’t received your funds yet, and we are also not the party who canceled the transaction. Indodax does not charge you any fee for Rupiah deposit, either from overseas or domestic bank. All fees are charged by the banks that processes your funds transfer. If there are any problem regarding this money transfer process, please contact the bank’s customer support.

Note : 

In Order to deposit Rupiah from overseas banks to your Indodax account using currencies such as USD, EURO, SGD, AUD, requires supporting transaction documents from the overseas bank. For further assistance, please click on the following link to contact our customer support.