If you have any questions, critics or suggestions.
Please feel free to contact us via e-mail:
Deposit/Withdraw Rupiah: [email protected]
Deposit/Withdraw Digital Asset: [email protected]
Change Member Data: [email protected]
Account Verification: [email protected]
Increase Limit Withdrawal: [email protected]
General Support: [email protected]
Security Bug Report : [email protected]
Jl. Nakula No. 88 B Seminyak, Badung, Bali 80361 Open – Closed: Monday – Saturday : 09:00 WITA – 17:00 WITA
Jl. Sukma No. 09, Ubud 80571
Open – Closed: Monday – Saturday : 09:00 WITA – 18:00 WITA
- Epicentrum Walk Office (Epiwalk) Lantai 5 No A505 Kompleks Epicentrum Taman Rasuna, Jalan Haji R. Rasuna Said,Kuningan Jakarta Selatan, DKI Jakarta 12940
- Podomoro City, Ruko GSA, Blok C, no.9AL (Central Park) Jl. Letjen S. Parman kav. 28, RT 03 / RW 05 Kelurahan Tanjung Duren Kecamatan Grogol-Petamburan Jakarta Barat (11470)
Open – Closed: Monday – Saturday : 09:00 WIB – 18:00 WIB
SEMARANG Jalan Jendral Sudirman 187-189 Ruko Siliwangi Plaza Blok A4 (Siliwangi-Karangayu). Open – Closed: Monday – Saturday : 08:00 WIB – 17:00 WIB
SURABAYA Jalan Tidar nomor 67 B Open – Closed: Monday – Saturday : 09:00 WIB – 18:00 WIB
Services available for members:
- Deposit to or withdraw Rupiah from INDODAX account
- Modify data in INDODAX account, such as: e-mail and phone numbers
- Verify INDODAX account
- Modify daily limit withdrawal for both fiat and digital assets in INDODAX account
- Free consultation about digital assets and the Blockchain technology
- In order to use our services, you must be willing to show your ID card, such as KTP, KITAS, or Passport.
- You should bring your ID Card, such as: KTP, KITAS or passport
- Before you buy-sell Bitcoin, deposits to or withdraw Rupiah from your INDODAX Account, you need to mention the purposes of your transactions, your source of funds, e-mail and phone numbers.
- For Rupiah withdrawals from your INDODAX account, you must be able to tell us your verification pin so we can proceed and process your transaction. Your verification pin will be sent via text message to the number you registered when you first created your account.