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About Crypto Asset
(35)
What is Bitcoin?
Who runs Bitcoin? What is the company behind Bitcoin?
What is a Bitcoin Wallet?
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Indodax.com
(8)
What is Indodax.com?
Terms and Conditions
Where can I find recent news about Indodax.com?
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Account
(15)
Can I create/have several accounts with the same information in Indodax.com?
I can't access my account since I lost my password. What do I do?
I can't access my Google Authenticator. What do I do?
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Security
(5)
I can't access my account since I lost my password. What do I do?
I want to change my password. What should I do?
How to activate Google Authenticator to improve my account's security?
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Account Verification
(8)
Why do I have to verify my account in Indodax?
I have been trying to send my picture and a scan of my passport but I keep on failing. Why is this happening?
I have sent my photo and a scan of my ID to you but they were rejected. Why did this happen?
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Crypto Asset-IDR Trading
(7)
Why is my transaction becomes a pending order when I am using the limit method?
What is order book?
Why the bitcoin price on Indodax.com different from the other foreign market?
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Rupiah/Crypto Asset Deposit
(17)
How to deposit Rupiah?
What is the fastest way to deposit Rupiah?
How to deposit Bitcoin?
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Rupiah/Crypto Asset Withdrawal
(12)
How to move my funds from Indodax to my bank account?
How to send my digital assets balance to my personal wallet?
What is the minimum and the maximum amount of rupiah that I can withdraw in a day?
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Transaction History
(3)
I want to see my buy and sell trade history, can I?
On the 'Ledger' menu, it's written that my Rupiah/assets balance is 'frozen'. What does it mean?
When i deposited some bitcoins, why my account balance didn't increased directly?
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Other Questions
(10)
Does Indodax.com have any mobile app?
Does Indodax.com have referral or affiliate program?
How can I profit from bitcoin trading?
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Partners & Businesses
(2)
Does Indodax.com have any cooperation with another bitcoin company?
Does Indodax.com work together with any MLM, Cloud Mining, HYIP, or MMM company?
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Aplikasi Mobile Indodax.com
(2)
I have transferred the funds to Indodax, but my rupiah balance is still zero, and several hours have passed. Why?
Can I create a buy/sell order through a mobile app?
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What is Bitcoin.co.id?
(2)
What crypto / cryptocurrency assets are there on Bitcoin.co.id?
What is Bitcoin.co.id?
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