You can deposit Rupiah from overseas bank, but please note that this process will take approximately 5-7 bank days, and even in some cases, it may take even longer. It depends on the bank that processes your money transfer from your bank account to ours.
Indodax will only process your deposit transaction if your money has already arrived in our bank account. Please also note that the remittance transactions from overseas banks will incur unpredictable charges from the banks.
If you have made deposit confirmation before in our system and wrote down the amount of money you deposited, it will likely turn out to be different compared to the amount of money we receive from you. Our team will contact you via email or phone so that you can re-submit the transfer confirmation in accordance with the amount of money we receive.
There’s also a chance where your transaction gets canceled by the bank that process your money transfer for some reason. In the event of a case like this, please contact the bank for the status of your funds.
Indodax will not be able to help in this case since we haven’t received your funds yet, and we are also not the party who canceled the transaction. Indodax does not charge you any fee for Rupiah deposit, either from overseas or domestic bank.
All fees are charged by the banks that processes your funds transfer. If there are any problem regarding this money transfer process, please contact the bank’s customer support.