For the purposes of complying with government regulations in Indonesia as well as preventing any cases of fraud, money laundering and so on to happen in the future, we are limiting your daily withdrawal to ten million for expatriates, and two hundred million IDR for Indonesian citizens (and its equivalent in BTC) after the Account Verification process.

Your withdrawal limit will always be reset at 00.00 a.m (GMT + 07). In other words, if you have withdrawn your IDR/BTC surpassing your daily limit, you need to wait until the next day to make another withdrawal.

However, you are permitted to modify your daily limits for Bitcoin/Fiat withdrawals by following these steps:

  1. Please click “Profil&Setting Menu” menu and click “Edit” beside Daily Withdrawal Limit
  2. Fill the form
  3. Don’t forget to click “I agree with Terms & Conditions
  4. Click “save”

Our auditing team will help you process your request based on your transaction history.

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